Anyone
who
wants
to
use
interactive
platforms
needs
to
know
how
details
are
handled,
stored,
and
processed.
Our
advice
includes
specific
steps
for
protecting
personal
and
financial
information,
such
as
encrypting
data,
regularly
checking
infrastructure,
and
following
the
rules
set
by
UK.
You
need
to
provide
verification
details
when
you
register.
All
communications,
whether
you
want
to
deposit
to
£
or
take
out
winnings,
go
through
advanced
security
measures
and
are
watched
by
systems
that
look
for
illegal
activities.
Players
can
choose
how
much
information
they
share
through
their
account
settings.
Requests
to
access,
change,
or
delete
information
must
be
checked
to
make
sure
they
are
real.
Before
making
big
changes
to
your
profile,
please
get
in
touch
with
our
dedicated
support
team.
We
will
never
share
your
transaction
history,
balance
in
£,
or
preferences
with
anyone
else
unless
we
have
a
legal
reason
to
do
so
or
you
give
us
permission.
Users
are
urged
to
check
for
updates
often
and
use
strong
passwords.
You
can
stay
up
to
date
on
changes
by
going
to
this
page.
More Safety Measures: How Advanced Payment Protection Helps UK Players
For
UK
members,
financial
transactions
like
depositing
to
£
or
asking
for
a
withdrawal
in
£
are
more
closely
watched
thanks
to
multi-layer
authentication
and
real-time
encryption.
Automated
fraud
detection
keeps
an
eye
on
every
money
transfer
to
stop
people
from
getting
into
the
account
while
the
money
is
moving.
Payment
gateways
meet
the
strict
licensing
requirements
of
UK,
which
are
the
highest
in
the
industry.
User Permissions And Data Access Controls
Account
holders
can
see
their
recent
account
activity
and
transaction
history
on
their
own
dashboards.
Only
authorised
personnel
can
see
sensitive
information,
and
permission
settings
are
checked
on
a
regular
basis.
Authentication
workflows
check
all
changes
to
contact
or
billing
information
to
make
sure
that
only
real
users
can
change
their
profiles
or
balance
in
£.
Account Security: Tips For Users
Players
should
make
their
passwords
hard
to
guess,
change
their
passwords
every
so
often,
and
turn
on
two-factor
authentication
for
extra
security.
You
should
report
any
suspicious
email
requests
or
login
attempts
right
away
through
official
support
channels.
User
accounts
offer
anti-phishing
education,
which
helps
members
spot
scams
before
they
enter
personal
information
or
share
£
details.
Be
careful
and
use
all
the
advanced
financial
safety
tools
you
can
to
keep
your
account
assets
safe
for
all
UK
fans.
How Information About Users Is Collected And Stored
When
UK
people
sign
up,
they
give
information
like
their
full
name,
address,
date
of
birth,
email
address,
and
preferred
payment
method.
All
information
entered
during
account
setup
and
profile
changes
is
sent
directly
through
encrypted
forms.
According
to
UK
compliance
rules,
players
may
also
have
to
prove
their
identity
with
official
papers.
Trusted
third-party
providers
handle
financial
information
like
payment
card
numbers
and
e-wallet
credentials.
Only
transaction
references,
not
full
sensitive
details,
are
stored.
This
keeps
deposits
and
withdrawals
in
£
safe.
System
logs
automatically
record
technical
identifiers
like
IP
addresses,
session
timestamps,
browser
fingerprints,
and
device
types
to
keep
an
eye
on
account
integrity
and
stop
unauthorised
access.
Records
that
have
been
collected
are
kept
on
servers
that
meet
international
security
standards
in
carefully
controlled
areas.
Only
authorised
staff
can
access
it.
All
data
is
kept
for
the
amount
of
time
required
by
UK
law,
which
is
usually
until
the
account
is
closed
or
after
a
certain
amount
of
time
has
passed.
After
that,
the
data
is
either
deleted
safely
or
made
anonymous.
Regular
audits
and
checks
make
sure
that
the
ways
we
store
things
are
always
safe.
Creating A User Account: Limiting Data Exposure
When
new
UK
users
create
an
account,
they
follow
certain
rules
to
lower
the
risk
of
their
personal
information
being
stolen.
The
registration
form
only
asks
for
the
bare
minimum
information
needed
to
identify
you
and
follow
the
law.
For
example,
the
platform
doesn't
collect
any
extra
demographic
information
or
preferences
that
aren't
needed
to
verify
age
and
identity.
Control Of Personal Information
There
aren't
many
required
fields;
usually,
only
your
name,
contact
information,
and
date
of
birth
are
needed.
No
storing
of
sensitive
documents,
like
photo
ID
or
proof
of
address,
unless
absolutely
necessary
for
verification.
When
uploads
are
needed,
encrypted
channels
keep
these
files
safe
while
they
are
being
sent.
Anonymised
identifiers
take
the
place
of
full
personal
information
in
internal
systems
to
protect
it
from
being
seen
by
people
who
shouldn't
have
access.
Practices For Account Authentication And Security
To
register,
you
need
a
strong
password
that
meets
complexity
standards.
Multi-factor
authentication
(MFA)
is
an
option
that
is
recommended
for
better
account
security.
Users
should
change
their
login
information
often
and
not
use
the
same
password
on
more
than
one
platform.
Tokenised
or
masked
data
is
used
to
check
identities
for
all
transactions,
such
as
deposits
to
£
or
withdrawals
of
£.
This
method
of
verification
keeps
individual
accounts
safe
without
having
to
keep
full
payment
information
on
the
main
user
profile.
Account
holders
can
see
and
change
the
information
they
are
allowed
to
see
on
their
dashboard.
This
makes
their
information
footprint
more
clear
and
easier
to
keep
an
eye
on.
Standards For Encrypting Data During Transmission
All
the
information
that
users
and
the
platform
share
is
protected
by
strong
encryption
technology.
This
includes
sensitive
information
like
financial
transactions,
contact
information,
and
authentication
credentials.
For
every
communication
channel,
the
platform
requires
the
use
of
Transport
Layer
Security
(TLS)
protocol
version
1.2
or
higher.
This
makes
sure
that
anyone
who
intercepts
communications
can't
read
them.
In
UK,
this
method
goes
beyond
what
is
required
by
law.
An
internationally
recognised
Certificate
Authority
takes
care
of
managing
certificates.
SSL
certificates
must
have
a
2048-bit
RSA
key
or
stronger,
and
they
must
support
Perfect
Forward
Secthrough
elliptic
curve
or
Diffie-Hellman
ephemeral
key
exchange
algorithms.
If
one
session
key
is
stolen,
this
lowers
the
risk.
Users
should
check
the
address
bar
of
their
browser
for
a
valid
HTTPS
connection
before
logging
in.
The
platform
also
does
regular
vulnerability
assessments
to
find
and
fix
misconfigurations
or
outdated
cypher
suites.
The
table
below
shows
the
current
cryptographic
standards
that
are
being
used:
Protocol
Version
Key
Exchange
Certificate
Authority
TLS
1.2
/
1.3
ECDHE
/
DHE
DigiCert
RSA
Key
Length:
2048+
bits;
Symmetric
Cypher:
AES
256
bits
-
Customers
who
want
to
deposit
or
withdraw
£
can
be
sure
that
their
personal
and
payment
information
will
be
safe
the
whole
time.
To
keep
things
safe,
only
the
most
recent
browsers
are
supported,
and
older
protocols
like
SSLv3
are
blocked
to
stop
downgrade
attacks.
Players
should
not
share
their
account
information
and
should
change
their
passwords
often.
The
support
team
is
always
available
to
help
with
technical
issues
or
to
report
problems
with
the
secure
connection.
Managing Cookies And Local Storage For Privacy Of Users
Cookies
and
local
storage
make
things
easier
for
UK
users,
but
they
also
require
more
detailed
control
and
openness.
Knowing
how
these
technologies
affect
accounts
can
help
you
have
more
control
over
your
digital
traces
without
making
them
less
useful
or
safe.
Types Of Data Stored:
Session
cookies
help
verify
logins
and
keep
basic
preferences
for
a
short
time.
Persistent
cookies
may
remember
selected
languages,
preferred
payment
methods,
or
last
used
balance
in
£
across
visits.
Local
storage
objects
can
hold
settings
for
customising
the
interface
or
tools
for
responsible
gaming,
but
they
can
never
hold
payment
information
or
sensitive
identification
numbers.
User Controls And Consent
Customers
from
UK
can
edit
their
browser
settings
at
any
moment
to
reject
third-party
cookies,
selectively
remove
stored
items,
or
block
trackers.
To
keep
your
privacy
as
high
as
possible,
think
about
using
"Do
Not
Track"
features
in
your
browser
or
browsing
in
private
or
incognito
mode.
Some
personalisation
features
may
not
work
properly
while
these
steps
are
being
taken,
but
they
will
never
stop
you
from
doing
important
things
with
your
account,
like
making
a
deposit
to
£
or
verifying
sensitive
information.
When
you
first
log
in,
a
clear
consent
dialogue
shows
you
the
types
of
technology
being
used,
from
chat
sessions
for
customer
support
to
analytics
tools.
You
can
always
change
your
preferences
in
the
settings
menu,
which
lets
you
see
and
withdraw
your
consent
for
all
nonessential
data
storage
methods.
This
makes
sure
that
people
in
UK
can
use
their
own
digital
devices
and
follow
the
rules
about
data.
Third-party Data Sharing: What You Need To Know
Understanding
how
external
partners
access
certain
user
attributes
is
critical.
Our
platform
only
works
with
providers
that
have
been
thoroughly
checked
out,
like
payment
processors,
anti-fraud
technology
vendors,
and
organisations
that
help
businesses
follow
the
rules.
These
organisations
only
need
a
small
amount
of
user
information
for
things
like
processing
payments,
confirming
identities,
or
following
the
law.
For
example,
when
people
use
£
to
make
a
deposit
or
withdrawal,
financial
gateways
may
be
able
to
see
the
amount
of
the
transaction
and
the
account
credentials.
In
very
rare
cases,
marketing
partners
may
get
anonymised
statistical
aggregates
only
to
help
their
operations,
not
to
target
individuals.
Advertisers
and
other
unrelated
third
parties
do
not
have
direct
access
to
your
personal
contact
information
or
account
credentials.
This
is
how
third-party
access
is
set
up:
Partner
Type
Shared
Information
Purpose
Opt-Out
Options
Payment
Processors
Transaction
data,
method,
amount
in
£
Facilitate
deposits,
withdrawals
No,
required
for
service
Regulatory
Authorities
Verification
documents,
account
activity
Adherence
to
UK
law
No,
mandatory
by
law
Anti-Fraud
Services
Device
info,
login
timestamps
Prevent
unauthorized
access
No
Analytics
Providers
Anonymized
usage
patterns
Platform
optimization
Yes,
via
cookie
preferences
Account
holders
may
limit
sharing
with
analytics
providers
by
adjusting
cookie
preferences
in
account
settings.
Data
disclosures
to
legal
authorities
are
restricted
to
verifiable
requests
mandated
by
UK
legislation.
All
partners
are
contractually
bound
to
adhere
to
strict
confidentiality
and
data
handling
protocols.
No
details
sold
or
distributed
for
external
advertising
or
market
research.
To
further
minimize
exposure,
users
are
encouraged
to
review
and
update
sharing
preferences
regularly
and
to
consult
the
contact
section
for
queries
about
third-party
information
flows.
Steps To Update Or Remove Information From The Platform
Players
wishing
to
review
or
edit
account
details
can
access
the
account
management
area
after
logging
in.
Navigate
to
the
'Account
Settings'
section–personal
identifiers
such
as
name,
email,
and
contact
number
can
be
updated
directly.
For
sensitive
changes,
you
may
need
to
enter
a
one-time
password
that
is
sent
to
the
registered
email
address
to
confirm
your
identity
and
stop
changes
from
being
made
without
permission.
You
should
start
the
process
of
asking
for
the
removal
of
stored
information
through
the
support
channel.
You
can
make
a
formal
request
through
the
platform's
help
desk
or
official
support
email.
The
team
will
start
the
erasure
process
in
accordance
with
UK
rules
after
confirming
who
owns
the
account.
Please
note
that
you
must
withdraw
your
funds
from
£
before
deleting
your
data.
This
will
make
it
impossible
to
access
your
account
or
see
your
transaction
history.
Before
making
changes,
players
can
use
automated
tools
to
download
a
list
of
all
the
items
they
have
stored
in
a
format
that
machines
can
read.
This
feature
helps
you
keep
track
of
your
own
records
and
makes
sure
that
rules
are
clear.
Changes
and
deletions
can
take
up
to
thirty
days,
but
only
if
they
are
required
by
financial
or
national
authorities
to
keep
records
for
a
certain
amount
of
time
to
prevent
fraud
and
ensure
payment
compliance.
Information
about
resolved
disputes
or
upheld
exclusions
will
only
be
kept
for
as
long
as
the
law
requires.
Customer Support And Data Privacy: Protecting Your Conversations
Players
from
UK
often
interact
with
customer
support
regarding
transactions,
account
inquiries,
or
technical
concerns.
These
communications
contain
sensitive
details,
which
must
remain
confidential
and
inaccessible
to
unauthorized
parties.
Handling User Inquiries Responsibly
All
live
chat,
email,
and
phone
interactions
are
logged
in
secure
environments,
protected
by
multi-factor
authentication
and
strict
user
access
controls.
Support
agents
do
not
request
sensitive
account
information
such
as
complete
payment
card
numbers
or
authentication
codes
over
open
channels.
Each
inquiry
is
assigned
a
unique
ticket
reference,
allowing
retrieval
strictly
by
authorized
support
personnel
only
when
necessary.
Recommendations For Secure Support Interaction
Never
disclose
account
passwords
or
full
financial
credentials
during
support
exchanges.
Regularly
monitor
your
£
balance
after
submitting
sensitive
requests
to
detect
suspicious
activity
early.
Request
transcripts
of
any
live
chat
conversation
for
your
records
and
verify
the
identity
of
the
support
agent
through
official
channels
before
sharing
non-public
information.
Customers
are
encouraged
to
reach
out
through
the
platform’s
encrypted
messaging
system
rather
than
third-party
services.
We
keep
all
messages
in
accordance
with
UK
data
retention
laws
and
delete
or
anonymise
them
once
the
support
case
is
closed,
unless
the
law
says
we
have
to
keep
them.
